CUSTOMER REVIEWS

Based on 94 reviews
91%
(86)
1%
(1)
1%
(1)
0%
(0)
6%
(6)
J
Desert Royalty
Juliana Miranda (Elgin, US)
Absolutely Love!

I have the large 5x4 buckle and I absolutely love it!! I couldn’t imagine changing it one bit!

It’s so cute !! I’m inlove with it

We're so happy to hear that, Ana! Thank you for sharing your review.

M
Autumn Rose
Monica

i love my buckle so much , it’s beautiful

We're so happy to hear that, Monica! Thank you for sharing your review.

The buckle came out amazing

We're glad you think so! Thank you for sharing your review.

The buckle was made beautifully

We're so happy you loved and got to experience our craftsmanship! Thank you for sharing your review.

Love it

We're happy you do, Lila! Thank you for sharing your review.

My daughter loved it

So happy to hear that! We’re so glad you chose us to make this special custom piece. We look forward to working with you again for any custom silver needs. Contact us anytime for anything you may need, and for a generous discount on your next order!

100% worth it

We're glad you think so too, Yaritza! Thank you for sharing your review.

My daughter loved it awesome job. Great quality work

So happy to hear that, Ricardo! Thank you for sharing your review.

Great quality!!

We agree, we're glad you feel the same! Thank you, Yazlene.

there are so pretty

Thank you Anne!

they are beautiful

absolutely love it exactly what i wanted

So happy we were able to customize this buckle exactly how you wished. Thank you for your review, Lillian!

Super easy and flexible process! The end result is amazing. it took about a month to be processed and shipped to me, even after i made alterations in the blueprint process. I definitely recommend buying from them, super high quality!

Thanks for sharing your experience! We appreciate your preference and trusting us to make your custom buckle!

Tgg

I loved it and so does my son we’re definitely Going to order again

Thanks, Chantel! We're glad to hear that, and we're looking forward to working with you again.

M
Autumn Rose
Melina

Very beautiful loved the details on the buckle !

We ordered our daughter a class buckle and it turned way better than I could of ever imagined. She absolutely loved it!!! Will definitely order from Cowboss again!

We appreciate your trust, and preference! So glad to know she loved it, and we're excited to work with you again.

I love the quality!! However it took 3 months in the process of making and delivery, but it was really worth it .

Thank you so much for your review! Although it did not take 3 months (We understand, mistakes of calculation can happen), we agree all orders that are hand made to order, not sitting on a shelf mass produced do take time that is well worth it all! We hope you enjoy your custom buckle as much as we have enjoyed creating this unique item.

Horrible customer service. Never received it.

I said horrible customer service. Which are FACTS. Yes the post office lost it but you never helped. So sorry you don’t know how to manage a company and help your customers.

Hello, thank you for investing your time with us again. It appears our staff indeed DID file a lost package submission on our end as well, and took action immediately to resolve a concern that was not our fault. As discussed we did what the post office would allow. So sorry you are still facing confusion to cause you to be upset.

My fiancé loves it!

So happy to hear that, Ayla. Thanks!

Amazing quality !!!!!!

A
Crystal Coronet
AnaLleli

Worst experience I’ve had with a online small business. Owner is very rude and not helpful at all. She should definitely work on her customer service. I was excited about placing a order with her bc of all the amazing reviews she has but when I was having complications with the order she could’ve handled the situation in a more professional manner and chose to be rude. And because of that this will be my first and definitely last purchase.

Thank you for your review. We show absolutely no records of any complications even less communications with the "owner" which shows this reviews inaccuracy.

Perfect!

S
Rustic Rose
Shantilly

My daughter was super excited and loved it. She put it on her belt immediately. Thank you so much for the beautiful work.

FREQUENTLY ASKED QUESTIONS

Below are the answers to the most asked questions about our store.

Orders

Most common questions about orders.

A: All of our items are handcrafted. Our production time fluctuates, depending on how busy our production team is. We will provide you with a rough estimated time of completion, once we begin production on your order.

However, if you need your order by a certain date, we really recommend you consulting with us prior to placing your order. This way we can provide you with the current production time, and or the chances of having your order completed on time.

We are not responsible for any orders not arriving to you on time, if we are not aware of an event that you need it by.

Products

Most common questions about our products.

Shipping & Returns

Most common questions about shipping, returns, and exchanges.

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